jaya gupta - foundation capital

"Be unwaveringly optimistic – many new investors are pessimistic based on prior experiences they may have had. Look for the positive in every meeting vs looking for the negative."

Connect with Jaya

VC Uncovered's View

Jaya Gupta is unwaveringly optimistic—exactly the kind of daring investor we champion at VC Uncovered. While most VCs look for red flags, Jaya actively seeks reasons to say yes.

Jaya's journey reflects the unconventional paths we celebrate. Rather than following the traditional investor track, she started in operations before a spontaneous opportunity changed her trajectory.

She believes AI-driven 'services as software' represents a multi-trillion-dollar opportunity, significantly surpassing traditional software markets.

Jaya’s commitment to optimism and appreciation for diverse backgrounds exemplify the forward-thinking investor who will shape venture capital’s future in an industry where pattern-matching often leads to overlooking promising founders.

Meet Jaya

Q: You can be anywhere. Eating, drinking, and reading your favorite thing. What is it?

A: Bodrum, Turkey, reading a book about emotional intelligence and sipping an Aperol spritz :)

Key Quotes

"Be unwaveringly optimistic – many new investors are pessimistic based on prior experiences they may have had. Look for the positive in every meeting vs looking for the negative."

"Trust and respect are essential. Most issues in founder-VC relationships arise when either party loses trust.”

"Labor substitution or augmentation, a trend we call “services as software,” will lead to trillions of dollars in new market cap – a lot larger than software ever will be."

"I think there are a lot of followers and few people that develop independent conviction. This is why when we see certain venture firms fund a company, they sometimes can have 1-2 quick markups after because people are investing on the back of others' conviction."

"Because financial returns take so long to come to fruition, I look for success in the small wins – it could be founders hitting certain milestones like finding PMF or finding a co-founder."

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Original Responses (Lightly Edited for Clarity and Flow)

Background and Personal Journey

Experiences Shaping My Investment Approach

A few experiences come to mind. The first is my mom being a psychiatrist. Venture capital is the business of reading people, so growing up every day, hearing about different personas and their motivations has been useful in developing intuition. Working every semester in college has given me a deep appreciation for the variety of backgrounds people can come from and giving every person a chance.

Moment Inspiring Venture Capital Career

I had an unusual path into venture capital. I started in an operations role, where I built processes and strategies before transitioning into investing. A GP I work with daily, Ashu Garg, offered me an investing gig at Foundation Capital.

Unconventional Belief

Be unwaveringly optimistic – many new investors are pessimistic based on prior experiences they may have had. Look for the positive in every meeting vs looking for the negative. It could be a positive spike or trait in the founder, a unique market insight they may have had, or something odd about their background that makes them who they are today. Investors often look for reasons to say no, but we should look for more reasons to say yes.

Philosophy and Insights

Values When Working with Founders

Trust and respect. I believe that most problems in founder-VC relationships occur when trust is lost from either party. If we can trust each other to share both the bad and the good and be direct, most problems can be communicated. We should also be respectful. Once trust or respect disappears from either side, the downward spiral begins.

Approach to Risk

There are several types of risk, but they boil down to technical risk and market risk. I am generally uncomfortable taking on market risk (my colleagues might be more willing). I am more comfortable taking on technical risk. Many investors have different approaches and risk appetite comes from who you are apprenticing.

Measuring Success Beyond Returns

Because financial returns take so long to come to fruition, I look for success in the small wins – it could be founders hitting certain milestones like finding PMF or finding a co-founder. It could be a bounce back from 2 bad quarters. It could be a founder calling me first when things go wrong. It could also be coming up with an interesting thesis or finding an interesting founder to back through my network. This job is challenging because, beyond DPI, there's no clear-cut way to measure success, which is why the small wins matter so much.

Exciting Trends and Technologies

It's an obvious one: AI. We have yet to see the billion-dollar applications emerging from this new technology. Labor substitution or augmentation, a trend we call services-as-software, will lead to trillions of dollars in new market cap—much larger than software ever will be. AI's ability to automate work will shape the next era of innovation, and people's jobs will look different.

Improving the VC Ecosystem

There are many followers and few people who develop independent conviction. This is why certain venture firms fund a company and sometimes have 1-2 quick markups afterward. People are investing on the back of others' conviction, which can be detrimental to the company's health in certain cases. It also means fewer people think about how the world might look different.

Challenges for Early-Stage Founders

When working with early-stage startups, the biggest challenge isn't just hiring but hiring top-tier talent—especially for younger founders. To help, VCs can invest in their talent function as a start. Still, more importantly, investors must be plugged into networks with top talent across design, engineering, sales, etc. Each of the first 10 hires can meaningfully make or break the company, and if we can recognize the top 1% of the talent pool, we can help our companies hire exceptional talent.